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Kenyan Passport Tracking Online: SMS, eCitizen, and Postal Methods

The digitization of the Kenyan passport application process has revolutionized how citizens can track their passport application status. Gone are the days of long queues at the Nyayo House Immigration Department. Today, Kenyans can conveniently check the progress of their passport applications through various online platforms.

In this post, we’ll cover:

3 Easy Ways to Check Kenyan Passport Status Online

The Kenyan government’s efforts to digitize various services have significantly impacted the passport application and processing system. Passport tracking in Kenya has become incredibly easy and convenient for both residents and Kenyans in the diaspora. With the introduction of online platforms and SMS-based tracking, applicants can now monitor the status of their passport applications without visiting the immigration offices physically.

1. SMS Passport Tracking

How do you check passport status via SMS? The SMS passport tracking service is an efficient and convenient way to monitor the status of your passport application. You can receive real-time updates on your passport’s progress by sending a simple text message to the shortcode 2032. This service benefits those who may not have access to the internet or prefer a more straightforward tracking method.

To use the SMS passport tracking service, follow these steps:

  1. Compose a new text message on your mobile device.
  2. Type the word “STATUS” in the message body.
  3. Send the message to the shortcode 2032.
  4. Wait for a response from the immigration department, which will indicate the current status of your passport application.

The SMS passport tracking service is available for all major mobile network operators in Kenya, including Safaricom, Airtel, and Telkom. The cost of the service is Ksh. 5 per SMS sent.

2.eCitizen Portal Passport Tracking

The eCitizen portal is an online platform that provides various government services, including passport applications and tracking. By creating an account on the eCitizen portal, you can easily monitor the progress of your passport application from the comfort of your home or office.

To use the eCitizen portal for passport tracking, follow these steps:

  1. Visit the eCitizen portal at https://ecitizen.go.ke/.
  2. Log in to your account using your username and password.
  3. Navigate to the “Passport” section of the portal.
  4. View the status of your passport application, which will be displayed on the screen.

The eCitizen portal provides real-time updates on the status of your passport application, allowing you to stay informed throughout the process. Additionally, the portal offers a secure and convenient way to make payments for your passport application and receive notifications about any changes to your application status.

Posta Kenya Passport Tracking

The Kenyan government has partnered with Posta Kenya to facilitate passport delivery and tracking nationwide. The Posta Kenya passport tracking service allows you to monitor the progress of your passport application and receive updates on its delivery status.

To use the Posta Kenya passport tracking service, follow these steps:

  1. Visit the Posta Kenya passport tracking portal at https://passport.posta.co.ke/.
  2. Enter the tracking number provided on your photo token receipt.
  3. Click the “Track my passport” button to view the status of your application.

The Posta Kenya passport tracking service provides real-time updates on the progress of your passport application, allowing you to stay informed throughout the process. Additionally, the service offers a convenient way to receive your passport, which can be delivered directly to your preferred Posta Kenya branch or pickup location.

If the methods above do not work, do not be afraid to contact the director of immigration using the following contact details:

  1. Passports: +254 110-923422, +254 110-923423
  2. Hotline: +254 110-922065
  3. Permits: +254 707-657991
  4. Permanent Residence: +254 707-658694
  5. Citizenship: +254 707-658755
  6. FNM (extension & endorsements): +254 110-923424, +254 110-923425
  7. Landline: +020-2222022
  8. Visa: +254 110-922063, +254 110-922064, +254 112-620512 +254 112-620693

Benefits of Online Passport Tracking in Kenya

The introduction of online passport tracking in Kenya has brought about several benefits for citizens:

  1. Convenience: Applicants can check the status of their passport applications from the comfort of their homes or offices without the need to physically visit the immigration offices.
  2. Time-saving: The online tracking methods have eliminated the need for frequent visits to Nyayo House, saving applicants valuable time and reducing the burden on the immigration department.
  3. Transparency: The digital tracking systems provide applicants with real-time updates on the status of their passport applications, promoting transparency in the process.
  4. Reduced Queues: The availability of online tracking has reduced long queues at immigration offices, improving the overall efficiency of the passport application process.

Tips for a Smooth Passport Application Process

To ensure a seamless passport application and tracking experience, consider the following tips:

  1. Apply Early: Plan and submit your passport application well before your travel plans to allow for sufficient processing time.
  2. Provide Accurate Information: Ensure that all the information you provide in your passport application is accurate and up-to-date to avoid delays or complications.
  3. Monitor Tracking Regularly: Check the status of your passport application regularly using the available online tracking methods to stay informed about its progress.
  4. Follow Up Promptly: If you encounter any issues or delays in processing your passport, follow up with the immigration department promptly to address the matter.
  5. Stay Informed: Regularly check the official government websites and news sources to stay informed about any changes to the passport application and tracking procedures.

How long does it take to get a Kenyan passport?

According to the Kenyan Directorate of Immigration, getting a first-time passport should take at least 10 working days once the application form has been physically submitted. However, many applicants have reported longer wait times, sometimes up to two months.

How can I track my passport with a tracking number in Kenya?

The Process can be achieved by:

  1. On your phone/ Laptop, open your web browser
  2. On the Search by type passport.posta.co.ke
  3. On the presented interface, type your 10-digit tracking number.
  4. Click on “track my passport.
  5. If successful, your application status will be presented

How much does a passport cost in Kenya?

As per a recent gazette notice, the fees for Kenyan passports have been updated. The cost of a standard 34-page passport is now Ksh. 7,500, the 50-page passport is Ksh. 9,500, and the 66-page passport is Ksh. 12,500.

How does the Kenyan passport rank globally?

According to the Passport Index ranking, the Kenyan passport is currently ranked 66th worldwide. Kenyan passport holders can travel to 78 countries visa-free or with visa-on-arrival while requiring a visa to enter 129 other countries.

What are the biometric features of the new Kenyan passports?

Modern Kenyan passports contain various biometric features, including the holder’s fingerprints, digitally stored photos, and signatures, which align with the digitization requirements.

Conclusion

In conclusion, the Kenyan government’s efforts to digitize the passport application and tracking process have significantly improved the overall experience for citizens. With the availability of SMS, eCitizen, and Posta Kenya tracking methods, Kenyans can now conveniently monitor the status of their passport applications without the need for frequent visits to immigration offices. By following the tips outlined in this post and utilizing the available online resources, you can ensure a smooth and efficient passport application process.

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