Tims Virl Account Registration
Uh-oh! End of service life. All TIMS services have been moved to eCitizen. Contact us through the form below for further help!
FREQUENTLY ASKED QUESTIONS RELATED TO TIMS, NTSA AND ECITIZEN
To access TIMS (Transport Integrated Management Systems), you can visit the NTSA (National Transport and Safety Authority) website and log in with your eCitizen credentials.
TIMS (Transport Integrated Management Systems) is an online platform provided by NTSA (National Transport and Safety Authority) for various vehicle and driver-related services such as vehicle registration, inspection, and licensing. NTSA, on the other hand, is the governmental body responsible for regulating and overseeing all matters related to transport and road safety in Kenya.
You can check the status of your car inspection by logging into the eCitizen portal or contacting NTSA directly for assistance.
TIMS services were moved to eCitizen portal. If there are any issues with your eCitizen account, such as login problems or account suspension, you can contact us for support and resolution.
You can check the status of your logbook by logging into the eCitizen portal and checking the relevant section for updates on your application.
You can verify ownership of a car by checking the details on the logbook against the information provided in the eCitizen portal. Ensure that the details match accurately to confirm ownership.
Yes, ownership of a vehicle can be transferred from one individual or entity to another through the appropriate channels provided by NTSA on the eCitizen portal.
You can check the owner of a motor vehicle in Kenya by accessing the NTSA portal by using the eCitizen website. Enter the vehicle registration details to retrieve ownership information.
The cost of transferring car ownership in Kenya varies depending on factors such as vehicle type and prevailing regulations. You can check the current fee structure on the eCitizen website or contact us directly for accurate information.
The new charges for NTSA services may vary depending on updates to regulations and policies. You can check the latest fee schedule on the eCitizen website or contact us directly for updated information.
If you need to recover your eCitizen account, you can use the "Forgot Password" option on the eCitizen login page to reset your password or contact NTSA for further assistance.
You can check the status of the NTSA portal by attempting to access it online or by checking for any announcements or updates on the NTSA website or social media channels.
To activate NTSA SMS notifications, you can log into your eCitizen account and update your communication preferences to include SMS notifications. Follow the instructions provided within the eCitizen portal for activation.
You can download your Provisional Driving License (PDL) from the NTSA portal by logging into your eCitizen account and navigating through the website. Look for options to download or print your PDL from there.
Opening eCitizen account is typically free of charge. However, certain services within the eCitizen platform have associated fees.
The processing time for a logbook can vary. You can check the estimated processing time on the eCitizen portal or contact NTSA for more information.
The approval time for vehicle transfer by NTSA depends on various factors such as the completeness of documentation and workload. You can check the status of your transfer application on the eCitizen portal for updates.
You can initiate the transfer of your logbook by visiting the NTSA portal on eCitizen and following the instructions provided for logbook transfer.
The logbook discharge fee in Kenya varies depending on several factors such as the vehicle type and the prevailing regulations. You can check the current fee structure on the NTSA portal on eCitizen website or contact them directly for accurate information.
You can accept ownership of a car on the NTSA portal by logging into your eCitizen account and following the prompts for ownership transfer. Make sure you have the required documentation and authorization to complete the process.
Your eCitizen password is the one you set when creating your eCitizen account. If you've forgotten your password, you can use the "Forgot Password" option on the eCitizen login page to reset it.
After completing the NTSA driving test, you will receive feedback on your performance and guidance on any further steps required, such as obtaining a driver's license.
The "ex-GK" number plate typically refers to vehicles that were previously owned by the Kenyan government (GK stands for Government of Kenya). These vehicles may have been decommissioned from government service and sold to private individuals or entities.
You can check the status of your Smart DL (Smart Driving License) by logging into the NTSA portal by using the eCitizen website. Look for updates regarding the processing status of your license application.
Opening an eCitizen account usually takes less than 3 minutes, provided you have all the necessary personal information and documents readily available.
Yes, there is an NTSA app available for mobile devices. You can download it from the relevant app store for your device (e.g., Google Play Store for Android devices, Apple App Store for iOS devices).
You can book your NTSA inspection through the eCitizen portal by logging into your account and selecting the option to schedule an inspection. Follow the prompts to choose a convenient date and time for your inspection appointment.
