Here’s a detailed guide on how to update your KPLC token meter for 2024, ensuring your prepaid meter accepts tokens and maintains uninterrupted power supply in Kenya.
Understanding the Requirement for Updates
Kenya Power has mandated that all 7.4 million prepaid meters across the country must undergo an update to ensure they continue accepting tokens without disruption. This process is straightforward, free of charge, and must be completed by the deadline of August 31. Failure to update the meter by this date will result in it not accepting any tokens.
Here is a step-by-step guide to update your token meter:
Step 1: Purchase Tokens
Initially, you acquire Tokens using KPLC PAYBILL 888880. Upon purchasing your KPLC tokens, you will receive three codes via SMS:
- Reset Code
- Update Code
- Token Code
Prepare for the Update
Before entering the new codes, make sure all previously purchased tokens have already been loaded onto your meter. This step is essential to prevent any issues during the update process.
Enter the Reset Code
The third step involves approaching your KPLC prepaid meter:
Find your prepaid meter and ensure it is turned on.
Input the Reset Code from your SMS, which usually comprises 20 digits.
Press the OK button on your meter keypad after entering the reset code. The meter will show a confirmation message once the reset process is finished.
Enter the Update Code
Next, follow these steps promptly:
Input the Update Code provided in the SMS. This code is also composed of 20 digits.
Press OK on your meter keypad. The meter will display a confirmation message, indicating that the update process has been successfully completed.
Step 2: Enter the Token Code
Finally, here is the last step to update your KPLC prepaid meter:
Enter the Token Code you received in your SMS. This code adds units to your meter.
Press OK on your meter keypad. Your meter should now display the updated units, including any previous balance along with the newly added units.
