Sales Representative

Salary: Confidential

Key Responsibilities;

• Aggressively engage customers through Social Media, Cold Calls, E-mails, SBBG Placements, Visits, and Products Presentations.
• Present and explain product attributes of the special product range to prospects.
• Ensure Niche Marketing materials, Pricelists, and Social Media Pages are interactive and up to date.
• Maintain presentable special items display in the shop and Reseller Outlets
• Assist in demand anticipation and stock planning of fast-moving special products,
• Proactively develop work plans to visit potential niche product customers,
• Uphold and maintain a positive and value-adding corporate image,
• Ensure that collections and deliveries are made to all respective clients as per requirements,
• Monitor competitor activities within the store/region and share findings with the Head of Sales.
• Advise and match customer needs with the right products;
• Ensure excellent customer experience
• Handle customer complaints and escalate accordingly,
• Maintain corporate and customer confidentiality,
• Report on a daily, weekly, and monthly basis individual sales figures achieved.

Competence for this role – Knowledge; Skills and Experience required for this Role

• Diploma in Sales and Marketing or any business-related course.
• Digital marketing skills are a distinct added advantage
• Must have At least three (3) years’ experience
• Must be smart, Intelligent, self-driven, well dressed, and have a pleasant sales personality.
• Must have the ability to communicate fluent English and Kiswahili.
• Must be willing to travel anywhere within the country.
• Must be able to demonstrate that he/she can sell.
• Team player,
• Good Communication skills,
• Report writing skills,
• Customer Service Excellence skills,
• Basic knowledge of quality assurance.
• Teamwork and team spirit,
• Accountability,
• Creativity and innovation,
• Problem solver,
• Customer Service Excellence,
• Commitment and dedication.